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  • 🏃‍♀️ Get started
    • Create your first integration
      • Step 1 - Creating your Source & Destination System keys
        • Shopify Key
        • FTP Key
      • Step 2 - Select a Source Function
      • Step 3 - Select a Destination Function
      • Step 4 - Select a Transformation
      • Step 5 - Put it all together to create a Stream
      • Step 6 - Run your stream
    • Go-live best practice
  • 🏄🏻‍♀️ Integration Tutorials
    • Shopify with Descartes Peoplevox
    • Shopify with FTP
      • Shopify with FTP
      • Shopify with FTP (Part 2)
    • Shopify with ReBOUND
    • WooCommerce
      • WooCommerce with FTP
    • NetSuite
  • 🏗️ Creating streams
    • Intro
    • Streams
      • Web hook installation
      • Web hook support
        • DEAR Systems
        • Descartes Peoplevox
        • Shopify
    • Systems
      • System library
        • DEAR Systems
        • Email
        • FTP
        • Descartes Peoplevox
        • Magento 1.x
        • Magento 2.x
        • ParcelLab
        • ReBOUND
        • Shopify
        • WooCommerce
    • Keys
      • Key library
        • Shopify private apps
        • Netsuite
        • FTP and sFTP
        • oAuth
    • Sources
    • Transformations
      • Public Transformations
      • Private Transformations
      • Customising a Public Transformation
      • Write a custom transformation
        • Transformation Library
        • Example 1 - Sales Order
        • Example 2 - Shipment
    • Destinations
      • Aggregated Events
    • Data uploads
    • Lookup table
  • 🔧 Editing streams
    • Updating source and destinations
    • Deleting a stream
  • 🎛️ Monitoring streams
    • Job Statuses
    • Event Statuses
    • Resending data
      • Replicate Job
      • Replicate Event
      • Replicate Event without Event in Control Panel
    • Reporting
      • Jobs
      • Events
      • Entities
    • Alerts
  • ⚙️ Administration
    • Login and security
      • Two factor authentication (2FA) setup
        • Signup to HighCohesion without QR scan
    • Creating an organisation
    • Billing Information
    • Creating a user
    • Roles & Permissions
  • 💁🏽 Help and support
    • Glossary of platform terminology
    • Security standards
    • Data retention policy
    • Contact us
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  • Login
  • Forgotten password
  • Two factor authentication

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  1. ⚙️ Administration

Login and security

PreviousAlertsNextTwo factor authentication (2FA) setup

Last updated 3 years ago

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Please note that you will need to be granted an account before you are able to log in. New accounts for your organisation can be requested by emailing support@highcohesion.com.

Login

The Control Panel can be accessed via the following secure link: . Once the page has loaded, you will be presented with a login form, the form allows you to enter your email address (associated with your account) and your password. Once entered press login and the system will attempt to authenticate your credentials.

Forgotten password

If you have forgotten your password, the system has the ability to regenerate it via an email authentication link. You will see a link on the login form (url above) titled "Forgotten Password". To reset your password, simply click on this link and enter your email address from your account on the next page.

You should then receive an email within 10 minutes with a secure link for resetting your password.

Remember to check SPAM mailboxes for the forgotten password email.

Two factor authentication

As an added layer of security our system allows users to add two factor authentication to their logins. Adding two factor authentication (often abbreviated to 2FA) adds another step in the login process before you are authenticated in to the system.

We recommend that you add two factor authentication as quickly as possible to your account.

Our guide on how to setup two factor authentication is available via .

https://control.hico.io
this link