# Data retention policy All Job related data as listed below is securely stored in privately hosted Amazon S3 buckets to support trouble shooting and error resolution before being permanently deleted after 60 days. * event.json * payload\_in.json * payload\_out.json * transformation.json * Any output XML / CSV file The Job & Event data will be stored in two separate operational databases for 60 days. After 60 days the data will be permanently removed from the operational databases and then obfuscated and stored in a database for Business Intelligence purposes. Platform logs will be stored for 14 days to support in troubleshooting and root cause analysis before being permanently removed from the platform. Non-personal entity data will be stored from that an Organisation is created until the organisation account is shut down. On account closure the organisation's entity data will be saved for an additional 60 days before being permanently removed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.highcohesion.com/help-and-support/data-retention-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.